Computer Design Services
Prostar actively engages in planning and designing computer systems that integrate computer hardware, software, and communication technologies.
Computer Programming Services
Prostar supports writing, modifying, testing, and developing software to meet the needs of all customers.
Computer Management Services
Prostar provides on-site management and operation of clients' computer systems and/or data processing facilities.
What we do
Information Technology
Prostar leadership has achieved more than 30 years of experience applying forecasted trends that utilize emerging technologies to support agencies, through ever-changing regulations, standards, and policies. Our staff of project managers, and senior analysts are well equipped in designing, programming, testing, implementing, and maintaining information systems.
Software Development Life Cycle (SDLC)
Prostar staff are experienced and trained in applying software development life cycle documentation (SDLC), capability mature model and Integration (CMMI), project management book of knowledge (PMBOK), total quality management (TQM), and others to successfully generate feasibility studies, user manual components, standard operating procedures, disaster recovery procedures, functional requirements, configuration plans, implementation plans, contingency plans, including unit and system test plans
Project Management & Decision Making
Prostar staff are experienced in deploying IT project management skills. The staff are certified as project management professionals that manage complex hardware and software applications, project plans, project controls, project performance, equipment, automation tools, and staff. PM’s routinely provided leadership alternative decisions regarding products and services that required responses due to time sensitivity, cost, and customer need.
Continuous Process Improvement
Prostar recognizes that whether it is in business processes, project management, or the operation of services; steps to improve, update, and provide enhancements will be at the forefront. Prostar seeks to have these steps implemented in a non-evasive manner. This reduces costs and helps to ease user anxiety towards constant changes that may cause the project or system to fail due to lack of buy-in from users and sponsors.
Customer Service and Support
Prostar staff leads the way by providing 'Excellence of Service' as its core to providing support and training of agencies staff, as well as other support staff. These principles are applied in all facets of maintaining hardware, software, and customer oriented support. In addition, Prostar staff may assist in reviewing high-level evaluations concerning software, hardware, communication, or help desk triage support.
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Team Work
Prostar staff have developed strong interpersonal skills to communicate effectively with customers and other professionals. We continue to cultivate and establish trust through earned and mutual respect by achieving results that show genuine concern for the customers and staff.